Cancellation Insurance for Hospitality

At battleface, we specialise in crafting travel insurance products tailored to the hospitality industry.

Protect customers’ bookings with battleface cancellation insurance. Unforeseen circumstances can arise, disrupting even the best-laid plans. With this cancellation insurance, customers can travel with confidence

Get in touch

Peace of Mind Cancellation coverage for stress-free planning
Financial Protection Safeguard booking expenses
24/7 Assistance Our dedicated support team is available around the clock
Tailored Coverage Specifically designed for hospitality customers

Enhance your offerings with custom hospitality insurance by battleface

Partner with battleface to provide your customers with
premium cancellation insurance specifically designed for the hospitality industry.

Get in touch

Global
Reach

Available to your customers worldwide, except for residents of sanctioned countries.

Collective or
Individual Cover

Choose between blanket cancellation insurance for all customers or offer an opt-in option.

Administration
Fee

Your administration costs and efforts are covered by battleface.

Flexible Product
Adjustments

Customise the coverage with additional travel insurance benefits like medical expenses, evacuation, luggage, etc.

Easy
Set-Up

Cover options provided by your company for the benefit of your customers.

Quick and Easy
Integration

Our plug-and-play integration makes it simple to add our insurance offerings to your services within a few days. Learn more.

Forget one-size-fits-nobody
insurance products.

Protect your customers’ bookings with battleface

Traveling is enriching and rewarding, but it requires meticulous planning, arrangements, and financial commitments. Booking accommodation, flights, and choosing a destination are exciting parts of the journey for your customers.

Peace of Mind

Our insurance provides coverage for cancellations due to illness, event cancellation, or other qualifying circumstances. Tailored to the world of hospitality, it ensures stress-free planning.

24/7 Assistance

Customer service, emergency travel assistance, and claims services powered by advanced technology.

Multi-Language Support

Services available in English, French, Spanish, Italian, German, Portuguese, Japanese, Arabic, and Mandarin, with new languages developed in 14 days.

Tailored Coverage

Our cancellation cover pays up to a certain amount (after deductibles) for losses due to prepaid, non-refundable travel arrangements. Additional travel expenses are also covered if there is a need to curtail a trip and return home for health, family, or weather-related reasons as detailed in the policy.

Cancellation coverage includes

Medical or family emergencies

Unexpected weather events

Legal, work or school obligations

Reasons of safety or security

Event cancellation

Enhancing hospitality offerings with battleface

battleface’s comprehensive and seamless integration helps build ancillary revenue and maximize profitability. Contact us to learn more about enhancing hospitality offerings with innovative cancellation insurance solutions.

Get in touch

Partner easy integration documentation

What is the Master Policy Wording Document?

The Master Policy Wording Document outlines the detailed terms, conditions, coverages, and exclusions of your insurance policy. It is essential for understanding your rights, obligations, and the specifics of what is covered under your policy. To view click here.

What is the Implementation Guide?

The Implementation Guide provides step-by-step instructions and best practices for setting up and integrating our services into your system. It includes technical details, configuration steps, and troubleshooting tips to ensure a smooth implementation process. To view click here.

What is the API Documentation?

The API Documentation offers comprehensive details on how to use our Application Programming Interfaces (APIs). It includes information on endpoints, request and response formats, authentication methods, and code examples to help developers integrate our APIs effectively. You can view the documentation by clicking here.

What is the Product Sandbox?

The Product Sandbox is a testing environment where you can experiment with and test our products and features without affecting live data. It allows you to simulate real-world scenarios and ensure everything works correctly before going live. To explore the sandbox environment, click here.

Important Note: battleface Underwriting Services SRL (battleface) is authorised and regulated by the Financial Services and Markets Authority in Belgium (registered number BCE.0744.970.292). Their registered address is Avenue des Arts 6-9, 1210 Saint-Josse-ten-Noode, Brussels, Belgium. Insurance products are underwritten by battleface on behalf of Lloyd’s Insurance Company S.A. (“Lloyd’s Europe”). Lloyd’s Europe is a subsidiary of Lloyd’s and is authorised by the National Bank of Belgium (NBB). Non-insurance assistance services are provided by Robin Assist.

Benefits	Sum Insured	Excess
Cancellation and Curtailment	€5,000
Medical and Emergency Expenses	€10,000,000	€250
Hospital Benefit	€25 per day Maximum €100
Personal Accident	€50,000
Baggage	€2,000	€250
Personal Money and Passport	€500	€250
Personal Liability	€500,000
Travel Delay	€50 per 12 hr period Maximum €500
Optional Upgrades	Sum Insured	Excess
Business Cover	€1,000	€100
Winter Cover	€750	€50 per person (€100 per family)
* Plans not available for residents of France, Spain, Portugal, Italy, Croatia, Hungary and Poland. * These are only brief description(s) of the coverage(s). The policy will contain reductions, limitations, exclusion, and termination provisions. Full details of each coverage are contained in the policy document. Please read the policy carefully to fully understand the coverages, terms conditions, limits, and exclusions. If there are any conflicts or discrepancies between the descriptions above and the policy or any point is not covered above, the terms and conditions of the policy shall govern. Please contact battleface for more information.

Benefit	Limit	Deductible
Trip Cancellation Package (Required for VA and WA residents)
Trip Cancellation	100% of trip cost (up to a maximum of $20,000 per order)
Single Occupancy	Up to trip cost
Cancel for Any Reason (Not available to NY residents)	Up to 75% of trip cost Up to 50% of trip costs in FL (Available for trip cost up to $10,000 per traveling party.)
Trip Interruption	Up 150% of trip cost
Delay Package
Trip Delay Package	Up to $200 per day and $2,500 per trip
Missed Connection	Up to $1,000 per covered trip
Baggage Package – Excess
Baggage and Personal Effects	Up to $2,500	$100 deductible applies
Baggage Delay	Up to $100 per day and $500 per trip
Travel Medical Package – Excess (Required for IN residents) AK, CO, ID, ND, NH – Primary
Travel Medical Expense – Adventure sports included	Up to $100,000 ($50,000 for NH residents)	$50 deductible applies
Emergency Dental	Up to $750
Emergency Evacuation and Repatriation of Remains	Up to $500,000 ($1,000,000 for NH residents)
Accidental Death & Dismemberment	Select $100,000, $250,000, or $500,000 ($50,000 maximum for NH residents)
Pet Medical Package (Not availble for FL residents)
Pet Medical Expense	Up to $2,000	$100 deductible applies
Pet Return	Up to $500
Rental Vehicle Damage – Primary (Not available to FL residents)	Up to $35,000 per rented vehicle	Primary $250 deductible for loss greater than $2,000
Vacation Rental Damage	Select $1,500, $3,000 or $5,000 per vacation rental reservation
These are only brief description(s) of the coverage(s). The policy will contain reductions, limitations, exclusion, and termination provisions. Full details of each coverage are contained in the policy document. Please read the policy carefully to fully understand the coverages, terms conditions, limits, and exclusions. If there are any conflicts or discrepancies between the descriptions above and the policy or any point is not covered above, the terms and conditions of the policy shall govern. Not all plans or coverages are available in every state. Please contact battleface for more information.

Benefit	Limit	Deductible
Trip Cancellation	Up to $30,000
Trip Interruption	Up to 150% of trip cost, to a maximum of $30,000
Single Occupancy	Up to trip cancellation maximum
Trip Delay	$250 per day to a maximum of $2,500
Missed Connection	$750
Security Evacuation	$50,000
Baggage and Personal Effects	$1,500 per-item restrictions apply Sporting Equipment Coverage Included	$0 Deductible
Baggage Delay	$250 Sporting Equipment Delay Included
Travel Medical Expense	$50,000	$0 Deductible
Hospital Room and Board	$200 per day
Emergency Dental	$750	$0 Deductible
Emergency Evacuation and Repatriation of Remains	$500,000
Optional Coverage: The following will be included if elected and appropriate costs have been paid. Cancel For Any Reason, reimburses up to 75% of trip cost (50% within the state of FL). Not available to NY residents. You must purchase prior to final trip payment, insure your full trip cost, and cancel before 48 hours of scheduled departure. Other benefits include: · Available coverage for Pre-Existing Medical Conditions. The Pre-Existing Medical Condition exclusion is waived if the full cost of all nonrefundable payments are insured and the plan is purchased prior to final trip payment. · No exclusion for mental, nervous or psychological disorders.

Standard Benefits	Limit	Excess
Trip Interruption	US $2,000
Emergency Medical Expenses and Repatriation	US $10,000,000	US $250
Hospital Benefit	US $25 per day Maximum US $100
Personal Accident	Up to US $50,000
Baggage Loss or Delay	Up to US $2,000	US $250 or US $50
Personal Money and Passport	US $500 Limited to US $250 in respect of cash	US $250
Personal Liability	UUS $500,000

Optional Benefits	Limit	Excess
Business Extension	Up to US $1,000	US $100
Winter Sports (Ski Equipment)	Up to US $750	US $50 or US $100
Increased Personal Accident	Up to US $250,000
Increased Baggage	Up to US $10,000	US $50
Please see the full underwriting disclosures here. *These are only brief description(s) of the coverage(s). The policy will contain reductions, limitations, exclusion, and termination provisions. Full details of each coverage are contained in the policy document. Please read the policy carefully to fully understand the coverages, terms conditions, limits, and exclusions. If there are any conflicts or discrepancies between the descriptions above and the policy or any point is not covered above, the terms and conditions of the policy shall govern. Please contact battleface for more information.

Benefits	Sum Insured	Excess
Cancellation and Curtailment	£5,000
Medical and Emergency Expenses	£10,000,000	£250
Hospital Benefit	£25 per day Maximum £100
Personal Accident	£50,000
Baggage	£2,000	£250
Personal Money and Passport	£500	£250
Personal Liability	£500,000
Travel Delay	£50 per 12 hr period Maximum £500
Optional Upgrades	Sum Insured	Excess
Business Cover	£1,000	£100
Winter Cover	£750	£50 per person (£100 per family)
*These are only brief description(s) of the coverage(s). The policy will contain reductions, limitations, exclusion, and termination provisions. Full details of each coverage are contained in the policy document. Please read the policy carefully to fully understand the coverages, terms conditions, limits, and exclusions. If there are any conflicts or discrepancies between the descriptions above and the policy or any point is not covered above, the terms and conditions of the policy shall govern. Please contact battleface for more information.

Standard Benefits	Sum Insured	Excess
Emergency Medical	Unlimited	Yes
Funeral Expense Abroad	AUD 20,000	No
Hospital Benefit and Confinement	AUD 50 per day Up to AUD 1,000	No
Airfare Reimbursement	Up to AUD 2,500	Yes

Optional Benefits	Sum Insured	Excess
Trip Cancellation	Up to AUD 40,000	Yes
Trip Interruption	Up to AUD 40,000	Yes
Travel Delay	AUD 50 per 6 hours Up to AUD 2,000	No
Personal Accident	AUD 25,000	No
Personal Liability	Up to AUD 2,500,000	No

Luggage and personal effects	Up to AUD 10,000	Yes
*Note that not all benefits apply and will depend on whether you have selected them (and are reflected on your Certificate of Insurance). Terms, conditions, exclusions, limits and sub-limits apply. Please read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) for further details.

Cancellation Insurance for Hospitality

At battleface, we specialise in crafting travel insurance products tailored to the hospitality industry.

Protect customers’ bookings with battleface cancellation insurance. Unforeseen circumstances can arise, disrupting even the best-laid plans. With this cancellation insurance, customers can travel with confidence

Enhance your offerings with custom hospitality insurance by battleface

Partner with battleface to provide your customers with premium cancellation insurance specifically designed for the hospitality industry.

Global Reach

Collective or Individual Cover

Administration Fee

Flexible Product Adjustments

Easy Set-Up

Quick and Easy Integration

Forget one-size-fits-nobody insurance products.

Protect your customers’ bookings with battleface

Peace of Mind

Our insurance provides coverage for cancellations due to illness, event cancellation, or other qualifying circumstances. Tailored to the world of hospitality, it ensures stress-free planning.

24/7 Assistance

Customer service, emergency travel assistance, and claims services powered by advanced technology.

Multi-Language Support

Services available in English, French, Spanish, Italian, German, Portuguese, Japanese, Arabic, and Mandarin, with new languages developed in 14 days.

Tailored Coverage

Cancellation coverage includes

Enhancing hospitality offerings with battleface

Partner easy integration documentation

What is the Master Policy Wording Document?

What is the Implementation Guide?

What is the API Documentation?

What is the Product Sandbox?

Partner with battleface to provide your customers with
premium cancellation insurance specifically designed for the hospitality industry.

Global
Reach

Collective or
Individual Cover

Administration
Fee

Flexible Product
Adjustments

Easy
Set-Up

Quick and Easy
Integration

Forget one-size-fits-nobody
insurance products.