Select coverage for an upcoming trip and protect your bleisure travel.
Single-Trip Travel Medical from battleface
Customize your bleisure policy and only pay for what you need. Available benefits include:
- Trip Interruption
- Emergency Medical Expense Coverage
- Baggage Loss or Delay
- Personal Liability
Provided Non-Insurance Assistance Services
Every policy comes with a full suite of services from Robin Assist. Here are just some of the services you can count on when you buy through [Template] Global Bleisure Travel.
- Medical referrals
- Medical case management
- Dental/vision/hospital referrals
- Medical payment arrangements
- Emergency Rx assistance
- Emergency travel arrangements
- Embassy/consulate information
- Missed connections coordination
- Lost baggage search
- Lost passport assistance
- Upfront payment guarantee
- Invoice settlement
- Filed claim acknowledgement response within 24 hours
- Online claims filing, status check, and updates
Frequently asked questions
If you are delayed by more than 12 hours as a result of an insured event, battleface does provide trip delay cover for all persons included within the policy. Terms and Conditions apply.
Your documentation says that certain pandemics are excluded from cover, does this mean battleface will not cover COVID-19?
The statement within our product information document is to notify you that certain pandemic viruses are excluded e.g. Ebola. battleface does provide cover for medical expenses incurred by an Insured Person aged 65 years or under for the treatment of COVID-19, SARS-CoV-2 and symptoms thereof, subject to the terms and conditions of the policy.
No, this product does not cover for resort closure due to Covid-19. If you are notified of a resort closure due to Covid-19 we recommend you contact your travel agent.
Yes, our Single-Trip product includes baggage cover up to the limits shown on your policy. There are some important limitations to cover that will apply, so please refer to section E of your Policy Document for full details. For example, we will pay a maximum of 250 for each single article, pair or set of items and up to 100 for mobile phones or smartphones. If you are planning to take expensive items such as cameras, e-readers, games consoles, laptops, mobile/smart phones, tablets, jewelry, watches or other Valuables with you then we recommend you have adequate personal possessions cover under a home contents or other insurance policy.
Please note that baggage claims are subject to the excess (deductible) and paid based on the original value of the goods, less a deduction for wear and tear and loss of value based on the age of the goods at the time that they are lost. An original receipt, valuation report or other satisfactory proof of ownership and value is required to support the claim. Evidence of replacement value is not sufficient.
We’re always tracking the global travel ecosystem to ensure we’re covering the right risks at the right rates. For example, your destination country is part of our rating algorithm and if that country is high risk when you quote and then is lower risk when you buy, you may see a lower premium for your policy.
Winter Sports cover, when selected, covers equipment loss or damage for skiing and snowboarding. It extends the standard benefits of your policy to include claims which may arise when you are participating in winter sports. No cover will apply in respect of Personal Liability claims.
Equipment includes snowboards, skis, bindings, sticks/poles and boots. Winter Sports equipment is covered up to 750 (500 per single article, set or pair). Hired equipment is also covered (300 per single article, set or pair). Exclusions do apply, so please check the Policy Document for full details.
The excess (deductible) for ski equipment is 50 per person or 100 per family for each incident which gives rise to a claim. Standard excesses will apply for the remaining sections of the policy.
Only if you are skiing with a qualified instructor or guide. In all other cases, skiing off-piste will not be covered.
Participation in winter sports in a professional capacity or on a competitive basis are not covered.
There is strictly no cover under the terms and conditions of this policy when engaging in freestyle skiing, ski-jumping, ski flying, ski/snowboard-acrobatics, ski snowboard stunting, extreme skiing/ snowboarding, skeleton and luge or any variations.
Single-Trip Travel Medical product will not cover any claim arising directly or indirectly from a known pre-existing medical condition. You don’t need to disclose your pre-existing conditions to us when you buy a policy, but we may ask for relevant details of your medical history in the event of a claim.
Any Medical Condition that, within the last 12 months, required any:
- surgery, inpatient or outpatient treatment, referrals or investigations of any sort. This includes being on any waiting list, taking any prescription medication, tablets or required medical treatment (This will not apply to common colds, flu or contraceptive medication)
- medical advice or treatment for any respiratory condition relating to the lungs or breathing;
- medical advice or treatment for any heart, stroke or diabetic condition;
Hypertension or high cholesterol controlled by 1 prescription drug only and where the dosage has not been changed within the last 12 months will not be considered a pre-existing medical condition.
Yes, we will pay for the costs, up to the limit shown on your policy, of providing necessary temporary treatment for the immediate relief of pain or discomfort, and/or emergency repairs to dentures and orthodontic appliances. Please note the policy does not cover for any pre-planned dental treatment or diagnostic procedures.