Does the insurance provide emergency medical transportation back to the US?

Travelers will need Emergency Evacuation and Repatriation of Remains coverage in order to be eligible.

Medically necessary evacuation would be available for the transportation of a traveler to the nearest adequate medical facility or home. Every situation is different but, in general, it’s a two-step process when arranging for medical transportation back home:

Step 1 – An emergency evacuation transports the patient to a higher level of care that is equipped to handle the medical needs of the emergency, typically in a very time-sensitive, urgent manner. This transport must be deemed necessary by the onsite attending physician and authorized by Robin Assist.

Moving the patient back home in this scenario is not always feasible, therefore, the initial medical emergency evacuation will likely be to the nearest suitable medical facility that is best equipped to handle the patient’s medical needs

Step 2 – Once stable and if warranted, the patient may be medically transported back home for continued medical care either in a hospital or their home.

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