I submitted a claim; how long should it take to hear back?

Once you’ve submitted your claim, we’ll get back to you as quickly as possible and usually within 5 business days. At times the process can take longer- at most it can take up to 10 business days once we receive all the information needed to process your claim. If you are experiencing a wait that is longer than this, please reach out so we can escalate and expedite your claim.

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